Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and still had to wait in line for nearly an hour to use a self verify in kiosk. Initial impression was the room was very nice however the TV didn’t work. We have been advised to examine in w the entrance desk in the AM, which we did. They asked if it was ok to enter the room whilst we have been gone for the day, sightseeing.

• We recognize you taking the time to offer your suggestions, Timgerkman2021.
• This enterprise uses tools provided by Tripadvisor to encourage and gather visitor critiques, including this one.
• We had been advised to examine in w the front desk in the AM, which we did.
• Stayed right here Halloween weekend for the When We Were Young Festival.
• Arrived after 10 PM on a Thursday night time and nonetheless needed to wait in line for almost an hour to use a self examine in kiosk.
• We respect you taking the time to provide your suggestions, Lisa.

I inform the worker that we have to converse to the manager, and gesture to the blonde woman that was identified to us, but she sees me, activates her heel and walks the other means. We inquired what could be accomplished concerning the TV concern and she provided to “upgrade us” to a room with a similar view. I referred to as the customer service line as quickly as more to see if there was ANYONE else that I may speak to and all I received again was an unapologetic, monotone, lady that offered to file a complaint for me. We waited the the rest of the night for the Engineering Manager to indicate up with his “explanation or apology” however you guessed it, no show.

Not The Best – Flamingo Las Vegas Lodge & Casino

However, I did name in regards to the lack of scorching water and one means or the other they made some adjustment and received the water warmer within a quantity of hours. I didn’t complain in regards to the other things within the room. This business uses tools provided by Tripadvisor to encourage and gather visitor critiques, together with this one. Thank you for taking the time to share your expertise with us, John! We can’t wait to welcome you again for an additional great time at Flamingo Las Vegas soon.

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This is not the Flamingo I have stayed at and loved in the past. Thinking we wouldn’t be within the room a lot, we determined to only make-do. When we woke Monday I needed to leap int he shower. Water barely warmed up, so I took a fast one. I do not often name and complain as a outcome of I don’t want them considering I am in search of any freebies.

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We gave the OK but my husband took photos of all of our stuff before we left. I tried to name the customer service number however was knowledgeable that they have been out of the US and I wanted to speak to somebody on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that somebody would make it right ultimately. My husband additionally tried to talk to Caesar’s Rewards, , and so they solely identified what the supervisor appeared like so we may ask to speak to her once we made to the entrance of the road.

Not The Best – Flamingo Las Vegas Hotel & Casino

We appreciate you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to provide your feedback, Saleslady730. We recognize you taking the time to provide your feedback, Katie. Roulette dealer dirtyroullet was mean and took her sweet time rearranging chips. Other individuals walked away from the desk as a outcome of her terrible angle. This was my 3rd and final time staying at the flamingo.

So we called all the way down to the front desk to let them know, to no avail bc they didn’t show or contact us again either. The “complaint name” got via to somebody, the subsequent day about 24 hours later and offered us a $50 food credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t a real individual to satisfy with and we couldn’t likelihood lacking our flights over one other disappointing customer service expertise, so we have been forced to used the self kiosk to examine out. We will NEVER recommend the Flamingo to anybody for something. We respect you taking the time to provide your suggestions, Lisa. Your comments have been shared with the appropriate staff for his or her input and a focus. We worth your patronage and hope to look forward to welcoming you again.

Review tags are currently solely obtainable for English language critiques. This evaluate is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

We are planning a giant group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo because of its location and my good experiences there prior to now. Instead, we will keep elsewhere (Harrah’s, New York, etc) comparable in price but much cleaner and not in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something comparable in worth but looking a lot better. Until some modifications occur, I won’t recommend this place to anyone. I did discover that some of the buttons int he hallways for the elevators didn’t work.